Astra Cloud Solutions

Privacy Policy

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Overview

Privacy Policy

Astra Cloud Solutions respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and contact us through WhatsApp or other listed communication channels.

Last updated: March 24, 2026

1. Information We Collect

We may collect the following categories of information:

  • Contact information (such as name, phone number, company name, and email if provided).
  • Inquiry details (such as project requirements, budget range, and timeline you share with us).
  • Communication records sent through WhatsApp or website contact links.
  • Basic technical information such as browser/device details and website usage signals.

2. How We Use Information

We use collected information to:

  • Respond to your inquiries and provide requested services.
  • Prepare proposals, quotations, and project-related communications.
  • Improve website performance, security, and user experience.
  • Comply with legal obligations and protect our business from misuse or fraud.

3. WhatsApp and Meta Platforms

If you contact us through WhatsApp, your messages are processed through WhatsApp and related Meta services. Your use of these services is also subject to Meta's terms and privacy practices.

4. Sharing of Information

We do not sell your personal data. We may share information only when necessary with:

  • Service providers that support hosting, analytics, communication, or operations.
  • Professional advisers or authorities when required by law or legitimate legal process.

5. Data Retention

We retain information only for as long as needed for business, legal, and operational purposes, including client communication records and project documentation.

6. Security

We apply reasonable administrative and technical safeguards to protect your information. No method of digital transmission or storage can be guaranteed as fully secure.

7. Your Rights and Choices

You may request access, correction, or deletion of your personal information, subject to applicable legal and contractual requirements.

9. Policy Updates

We may update this Privacy Policy from time to time. The "Last updated" date above indicates the latest revision.